top of page

Frequently Asked Questions

Answers to the questions we hear most about working with LionForge Media Group. If you don't see your question here, contact us and we'll get back to you within 2 business days.

What does LionForge Media Group do?

LionForge Media Group is a marketing consultancy offering media buying on Meta and TikTok, email marketing, AI automation, and brand consulting. We plan, launch, and manage paid advertising campaigns for established businesses, build email programs that turn audiences into revenue, help businesses automate repetitive work, and provide the brand strategy that ties it all together. Every engagement is led personally by our principal, A.D. Wallace.

What kind of clients does LionForge work with?

We work best with established businesses that are actively investing in paid advertising, typically with monthly ad budgets of $5,000 or more. Our work is fully remote, so we serve clients across the U.S. and internationally.

How is LionForge different from a large agency?

When you hire LionForge, you work directly with the strategist managing your budget and your brand. Large agencies often win your business with their senior talent and then hand the actual work to junior staff. We stay small on purpose so that never happens. You get senior-level media buying and strategy with lower overhead and full visibility into the work.

What is media buying, and why does it matter?

Media buying is the planning, negotiation, and purchasing of advertising placements to reach your audience at the best possible cost. We specialize in paid campaigns on Meta (Facebook and Instagram) and TikTok. Skilled media buying is often the difference between an ad budget that produces measurable growth and one that gets spent with little to show for it. Our job is to make every dollar of your ad spend accountable.

What does your email marketing service include?

We design, write, and manage email campaigns and automated sequences, including list strategy, segmentation, and performance reporting. Email marketing works alongside paid advertising to turn the audience you have built into repeat revenue, and it remains one of the highest-return channels in marketing.

What is AI automation, and how can it help my business?

Our AI automation service helps businesses put repetitive work on autopilot, such as lead follow-up, appointment scheduling, customer communication, and internal workflows. We identify where automation will save you the most time and money, then build and integrate the tools to make it happen. The goal is simple: fewer hours spent on routine tasks and faster response times for your customers.

What is brand consulting?

Brand consulting is about making sure your business presents itself clearly and consistently everywhere it shows up. We work with you to sharpen your positioning, messaging, and market strategy so that your advertising, email, and customer experience all tell the same story. Strong campaigns start with a strong brand foundation.

What happens after I submit a consultation request?

You will receive a confirmation right away, and A.D. Wallace will personally review your request and respond within 2 business days. If we look like a potential fit, we will schedule an initial consultation to talk through your goals, your current marketing, and your budget. There is no obligation at that stage. It is simply a conversation to see whether we are the right fit for each other.

How is pricing structured?

Each engagement begins with a one-time setup fee that covers strategy development, audits, and initial campaign build-out. From there, services run as a monthly retainer. Pricing is confirmed in your agreement before the engagement begins, so you know exactly what to expect.

Do you require long-term contracts?

No. All engagements are month-to-month, and either party may end the agreement with a 30-day written notice. We believe in keeping clients through results rather than lock-in. If an engagement ends mid-cycle, you are only billed for work completed through the termination date.

Do you offer refunds?

Because everything is month-to-month, you are never locked into future payments — 30 days' written notice stops any further billing, and you are only ever charged for work already performed. The one-time setup fee covers the strategy and build-out completed at the start of your engagement.

Do I need to be located near you to work with LionForge?

No. LionForge is based in Oregon and works with clients remotely across the U.S. and internationally. Strategy sessions, reporting, and campaign management are all handled virtually.

What is the client portal?

Active clients receive access to a private portal on this site where onboarding materials, documents, and engagement resources are kept in one place. Portal access is set up once your agreement is signed and your engagement begins.

How do I get started?

Submit a consultation request through the Consultation Request page. Tell us about your business, your goals, and your current ad spend. The more context you share, the more productive that first conversation will be.

bottom of page