Privacy Policy

Information We Collect

When you interact with our Site, such as filling out a contact form, requesting a consultation, or making a payment, we may collect the following personal information:

• Email address

• First and last name

• Phone number

• Address, including city, state/province, and ZIP/postal code

• Payment and billing information, when you purchase our services

We do not knowingly collect personal information from social media login integrations (e.g., “Sign in with Facebook”) at this time.

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Methods of Collection

We collect information through the following methods:

• Directly from you, when you submit a form, email us, or pay for services

• Automatically, through cookies and analytics tools as you browse the Site

• From third-party tools used to operate and secure the Site (described below)

• Analytics, Cookies, and Other Tools

• We use third-party tools to help operate, secure, and improve the Site. These tools may collect information such as your IP address, browser type, device information, and browsing behavior on the Site.

The tools we currently use include:

• Google Analytics - to understand how visitors use our Site

• We may in the future use remarketing or advertising services (such as Google Ads remarketing or social media advertising pixels) to promote our services to past visitors of the Site on other websites and platforms. If we begin using such services, this Privacy Policy will be updated accordingly.

 

Email Communications

If you provide your email address, for example, by submitting a contact form or requesting information, we may use it to respond to your inquiry, send you information about our services, or, where you have opted in, send periodic updates. You may unsubscribe from non-essential emails at any time using the unsubscribe link included in those messages or by contacting us directly.

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Payments

If you purchase services from LionForge Media Group, payment processing is handled by a secure third-party payment processor. We do not store your full credit card or banking details on our own servers. The payment processor's use of your information is governed by its own privacy policy.

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How We Use Your Information​

We use the information we collect to:

• Respond to inquiries and provide requested services

• Process payments for services rendered

• Improve and maintain the functionality and security of the Site

• Communicate updates, offers, or information you've opted in to receive

• Comply with legal obligations

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Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as the analytics, support, and payment tools listed above) solely to operate and improve the Site and our services, or as required by law.

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Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Your Privacy Rights (CCPA/CPRA - California Residents)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to:

• Know what personal information we collect, use, and disclose

• Request access to the personal information we hold about you

• Request deletion of your personal information, subject to certain exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information (we do not sell personal information)

• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

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Your Privacy Rights (GDPR - EEA/UK Residents)

If you are located in the European Economic Area or United Kingdom, the General Data Protection Regulation (GDPR) gives you certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you

• Request correction or deletion of your personal data

• Restrict or object to our processing of your personal data

• Request a copy of your data in a portable format

• Withdraw consent at any time, where processing is based on consent

• Lodge a complaint with a supervisory authority in your country of residence

Where we rely on your consent to process personal data (for example, certain analytics or marketing communications), you may withdraw that consent at any time by contacting us.

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CalOPPA Disclosure

In accordance with the California Online Privacy Protection Act (CalOPPA), we agree to the following: visitors to our Site may visit anonymously; once this Privacy Policy is published, a link to it will appear on our home page or, at minimum, on the first significant page after entering the Site; and our Privacy Policy link includes the word “Privacy” and can be easily located. We do not currently respond to “Do Not Track” browser signals.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us:

• By email: wallace@lionforgemediagroup.com

• By visiting our website: lionforgemediagroup.com

We aim to respond to all privacy-related inquiries within a reasonable timeframe, consistent with applicable law.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or legal requirements. The “Last Updated” date at the top of this page indicates when this policy was most recently revised. We encourage you to review this page periodically.